ADP – Payroll, HR & Benefits Review & Pricing 2026
Our comprehensive ADP review examines pricing, features, and user experience across ADP's product range. Discover how ADP RUN, Workforce Now, and Vantage HCM compare to competitors like Gusto, Paychex, and Rippling.
ADP is the 800-pound gorilla of payroll and HR - processing payroll for 1 in 6 US workers. That scale brings undeniable advantages: unmatched compliance expertise, deep tax filing capabilities, and an integration ecosystem that rivals any HR platform. Workforce Now is the sweet spot, offering comprehensive HR and payroll for mid-market companies. However, ADP's legacy shows in its interface, which feels dated compared to Gusto or Rippling. Implementation can be lengthy, and navigating ADP's product lineup is confusing. Pricing is opaque and often higher than competitors. For companies between 50 and 5,000 employees that prioritise reliability, compliance, and scale over modern UX, ADP Workforce Now remains a solid - if unsexy - choice.
Watch: ADP Overview
Pros & Cons
A balanced analysis of ADP's strengths and limitations based on extensive testing and real user feedback. Discover what aspects of the platform excel and where there's room for improvement.
- Unmatched payroll scale and compliance expertise across all 50 US states
- Comprehensive benefits administration with insurance brokerage services
- ADP Marketplace offers 300+ pre-built integrations
- Strong retirement and 401(k) administration capabilities
- Dedicated support representatives for Workforce Now clients
- Robust tax filing with guaranteed accuracy
- Extensive global payroll capabilities for multinational companies
- User interface feels dated compared to modern platforms like Gusto or Rippling
- Pricing is opaque and requires sales conversations for most products
- Implementation timelines can stretch to 8-12 weeks for Workforce Now
- Navigating between different ADP products is confusing
- Customer support quality varies significantly by representative
- Mobile app functionality lags behind the desktop experience
What Customers Say
Authentic testimonials from verified ADP customers across different industries and company sizes. Learn how real organizations have benefited from implementing this payroll and HR platform.
"ADP's payroll is bulletproof. In 8 years we've never had a tax filing error, and that peace of mind is worth the premium."
"Workforce Now handles our 500-person payroll across 12 states flawlessly. The benefits admin and 401(k) integration saved us from managing 3 separate vendors."
"Reliable payroll but the interface needs modernisation. Our younger employees find the self-service portal frustrating compared to what they expect."
ADP Pricing Plans 2026
ADP offers tiered pricing across its product range, from small business payroll with RUN to enterprise HCM with Vantage. Choose the plan that best fits your organization's size and requirements.
RUN Powered by ADP
Small business payroll and HR essentials
- Payroll processing
- Tax filing and compliance
- Direct deposit
- New hire reporting
- Employee access portal
- Basic HR tools
- General ledger interface
- Standard support
Workforce Now
Mid-market HR, payroll, and talent
- Everything in RUN
- Advanced payroll and tax
- Benefits administration
- Time and attendance
- Talent management
- Recruiting and onboarding
- Advanced analytics
- Dedicated support
Vantage HCM
Enterprise-grade HCM suite
- Everything in Workforce Now
- Global payroll capabilities
- Strategic HR tools
- Advanced compliance
- Workforce planning
- Custom integrations
- Executive analytics
- Premium support
Popular Add-On Modules
- Retirement services: 401(k) and pension management
- Insurance services: Health, dental, vision through ADP
- ADP Marketplace: 300+ third-party integrations
How ADP Compares
See how ADP stacks up against leading payroll and HR competitors across key metrics that matter most for payroll and HR platforms.
| Metrics | ADP | Gusto | Paychex | Rippling |
|---|---|---|---|---|
| Ease of Use | 7.0 | 9.5 | 7.5 | 8.5 |
| Value for Money | 7.0 | 9.0 | 7.5 | 8.0 |
| Customer Support | 7.5 | 8.0 | 8.0 | 8.0 |
| Functionality | 9.0 | 8.0 | 8.5 | 9.5 |
| Analytics | 8.5 | 7.5 | 8.0 | 9.0 |
Feature Comparison
Detailed feature comparison to help you understand what each platform offers for comprehensive payroll and HR management.
| Feature | ADP | Gusto | Paychex | Rippling |
|---|---|---|---|---|
Full-Service Payroll Payroll processing and tax filing | ✓ | ✓ | ✓ | ✓ |
Benefits Admin Health, dental, vision, 401(k) | ✓ | ✓ | ✓ | ✓ |
Time & Attendance Time tracking and scheduling | ✓ | Plus plan | ✓ | ✓ |
Talent Management Recruiting, onboarding, performance | Workforce Now | Basic | Basic | Add-on |
Global Payroll International payroll processing | ✓ | Contractors only | ✗ | ✓ |
Compliance Tools Regulatory compliance management | ✓ | Basic | ✓ | ✓ |
IT Management Device and app management | ✗ | ✗ | ✗ | ✓ |
Insurance Services Direct insurance brokerage | ✓ | ✓ | ✓ | Partner |
Integration Marketplace Third-party app ecosystem | ✓ | Basic | Basic | ✓ |
Mobile App iOS and Android apps | ✓ | ✓ | ✓ | ✓ |
Final Verdict
Reliable Payroll & HR Powerhouse
ADP is a dependable choice for companies that prioritise payroll accuracy, compliance, and scale. Its comprehensive product range covers everything from small business payroll to enterprise HCM. While the interface could use modernisation and pricing transparency would be welcome, ADP's unmatched payroll expertise and deep integration ecosystem make it a strong contender for mid-market and enterprise organisations.
Ready to Streamline Your Payroll & HR?
ADP offers a comprehensive payroll and HR platform built for businesses that need reliability, compliance, and scale across their entire workforce.