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UK Software

Best CRM Software for UK Businesses 2026

Customer relationship management platforms with UK data residency, GDPR compliance, and local support.

Salesforce logo

1. Salesforce

From £20/user/month
(4.7/5)
168 reviews

The world's leading CRM platform with comprehensive UK operations. Salesforce offers Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud with UK data centres, GDPR compliance, and local support teams. Extensive AppExchange marketplace with thousands of integrations.

Key Features

Sales, Service, and Marketing Cloud
UK data centres and GDPR compliance
AppExchange marketplace
AI-powered Einstein analytics
Customisable workflows and automation
Comprehensive reporting and dashboards
Best for: UK businesses of all sizes wanting the most feature-rich CRM platform
Visit Salesforce
Monday.com logo

2. Monday.com

From £9/seat/month
(4.6/5)
890 reviews

Flexible work management platform with a powerful CRM module built for UK teams. Monday.com CRM offers visual deal pipelines, contact management, email tracking, and automation — all within the same platform used for project management. GDPR-compliant with EU data residency options and GBP billing.

Key Features

Visual deal pipelines and forecasting
Email tracking and activity logging
Customisable dashboards and reporting
Automation recipes for lead nurturing
GDPR-compliant with EU data residency
Integration with Outlook, Gmail, and Slack
Best for: UK SMEs wanting CRM and project management in a single, affordable platform
Visit Monday.com

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HR by the numbers

62%

Only 62% of employees actively use the HR technology their organizations implement, on average.

Source: SHRM, HR technology research presented at SHRM26, 2026

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© 2026 PRS Consultancy. Independent HR software reviews and HR guides. Some links to vendors are affiliate links: we may earn a commission if you buy, at no extra cost to you.

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